Absolutely! With AI Genie, users are granted complimentary free credits to explore and test our services. Once these initial credits are used up, users have the option to seamlessly purchase additional credits to continue enjoying the benefits of AI Genie.

Credits are not deducted for errors in AI responses. We strive for accuracy, but if there are issues in the generated content, rest assured that your credits will not be affected. However, it's important to note that the quality of responses may depend on the prompt provided by the user and the maturity of the model.

Yes, credits will be deducted even if you find the AI's response inappropriate. The result is dependent on the input prompt and the model's maturity. We encourage users to provide clear and specific prompts to enhance the accuracy of responses.

If your currency is not supported, you can still make a purchase using the available currencies. We regret that we may not support all currencies yet, but we accept payments in the currencies provided on our platform.

No, we do not offer refunds for credits. We provide free credits for users to try our services, and purchasing additional credits is optional. Users are encouraged to explore and assess the maturity of AI services before making a purchase.

Users can check their usage by typing 'Help' and selecting 'Usage' in Whatsapp. This feature allows you to monitor your credit consumption and stay informed about your remaining credits.

There is no expiry defined for credits. However, we encourage users to consume the credits in a reasonable time frame to make the most out of their AI Genie experience.

The AI Genie, while powerful, has certain limitations that users should be aware of. - The AI Genie has a document size limitation of 5MB. It may not perform optimally with documents exceeding this size. - Users can upload a maximum of 5 files / website urls. - AI Genie has an image size limit of 20MB. Images exceeding this size may not yield optimal results. - Accepted file formats: .csv, .docx, .json, .pdf, .txt, .jpeg, .jpg, .png, and .xlsx